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Shipping policy

Thank you for shopping at Lumisnap. Below you'll find all the information about our shipping options and delivery times.

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a notification with tracking information once your order has shipped.

Domestic Shipping (Hong Kong)

Standard Shipping — Estimated delivery: 3–5 business days

International Shipping We ship to the following countries: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, and United States.

Standard Shipping — Estimated delivery: 5-8 business days

Delivery times may vary depending on customs clearance and local postal services.

Customs, Duties & Taxes Lumisnap is not responsible for any customs fees, import duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Lost or Delayed Shipments If your order hasn't arrived within the estimated timeframe, please contact us at ceo@lumisnap.net and we'll do our best to assist you.

Contact Us For any shipping-related questions, reach out to us at ceo@lumisnap.net or visit lumisnap.net.

Loved by 1000+ Happy Customer

Real reviews from real homes — see why renters and homeowners love LumiSnap.

<p></p><h2><strong>Loved by 1000+ Happy Customer</strong></h2>

Bought these as a gift for my parents and they absolutely love them. Easy to set up — my dad had them mounted in minutes. The adjustable brightness is their favorite feature.

Nina S. — Verified Buyer

<p></p><h2><strong>Loved by 1000+ Happy Customer</strong></h2>

We mounted these along our gallery wall and they highlight our art beautifully. No wiring needed — just stuck them on with the magnetic mount. Guests always ask about them.

David R. — Verified Buyer

<p></p><h2><strong>Loved by 1000+ Happy Customer</strong></h2>

Perfect ambient lighting for our living room. We use the warm tone setting in the evenings and it creates such a cozy atmosphere. The rechargeable battery lasts over a week.

Sarah K. — Verified Buyer

<p></p><h2><strong>Loved by 1000+ Happy Customer</strong></h2>

These look incredible in our bedroom. The sleek design blends right in with our minimalist decor. I love that I can adjust the color temperature — cool white for reading, warm for relaxing.

Emily W. — Verified Buyer

<p></p><h2><strong>Loved by 1000+ Happy Customer</strong></h2>

Installed two in my walk-in closet and now I can actually see what I'm grabbing in the morning without waking my partner. The magnetic mount means zero holes in the wall. Renter-friendly!

Priya N. — Verified Buyer

SS - Testimonial #12 AI Image 4

Put one in our bathroom and it's so much better than flipping on the harsh overhead light at 2am. The motion sensor is surprisingly accurate and the brightness levels are just right.

Marcus T. — Verified Buyer

<p></p><h2><strong>Loved by 1000+ Happy Customer</strong></h2>

We have a long staircase and these are perfect for nighttime safety. Placed three along the wall and the motion sensor triggers each one as you walk down. No more fumbling for light switches.

Tom & Linda H. — Verified Buyers

<p></p><h2><strong>Loved by 1000+ Happy Customer</strong></h2>

Our hallway is really long and dark, even during the day. Four of these solved the problem completely. They turn on as you walk by and shut off automatically. USB-C charging is super convenient.

Alex J. — Verified Buyer

<p></p><h2><strong>Loved by 1000+ Happy Customer</strong></h2>

Bought one to try and ended up ordering three more. The dual-side glow is really unique — lights up and down which makes any wall look amazing. Only wish the battery lasted a bit longer on max brightness.

Rachel F. — Verified Buyer

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